Ordering

How do I place an order?

To place an order, simply browse our collection, select the items you love, and add them to your cart. Follow the checkout process, provide your shipping details, and complete the payment.

Can I customize the furniture or request a specific size?

No, we do not offer customization options.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our website

What is your return policy?

Our return policy allows you to return items within 30 days of delivery. Please review our detailed return policy for more information on the process and eligibility.

Payments

What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment through PayPal, Apple Pay, Google Pay, Shop Pay, and Venmo.

How my payments stay secure?

At GTTG, we take payment security seriously. Here’s how each method we accept keeps your personal and financial information safe:

In General

  • SSL encrypted (you’ll see the padlock 🔒 in your browser).
  • Level 1 PCI DSS compliant, the highest standard in the payment industry.

Visa & Mastercard

  • Your card details are encrypted and processed through secure payment gateways.
  • You're protected from unauthorized purchases.
  • Adds an extra verification step for even more security.

Apple Pay

  • Your identity is verified before the transaction is approved.
  • Apple creates a unique transaction code for every purchase, so your actual card details are never shared with merchants.

Google Pay

  • Google Pay replaces your real card number with a virtual account number.
  • Built-in fraud protection and encrypted payment info.

Venmo

  • Payments are encrypted and protected by Venmo's parent company, PayPal.
  • Adds an extra layer of protection to your account.

Shop Pay (by Shopify)

  • Your information is encrypted and stored securely for one-click checkout.
  • Shop Pay meets strict industry standards to protect your data.

PayPal

  • Eligible purchases are protected by PayPal’s Buyer Protection policy.
  • You pay using your PayPal account without revealing financial info to us.